Returns & Exchanges

At Publishers Clearing House, your satisfaction is our top priority, which is why we offer a 100% money-back guarantee on all purchases. If you are not completely satisfied with your order, you may return it within 90 days of receipt for a full refund or exchange.

Return Process

• 1.
  Locate Your Invoice

  Find the original invoice included in your shipment, which contains your customer number and order details necessary for processing.

• 2.
  Indicate Return Reason

  On the back of your invoice or on a separate note, specify whether you would like a replacement, an exchange, or a full refund for the item.

• 3.
  Package Securely

  Place the item in its original packaging if possible, ensuring it is securely sealed to prevent damage during transit back to our facility.

• 4.
  Mail to PCH

  Affix the return address label provided on your invoice and mail the package via USPS or your preferred carrier to our returns processing center.